About DARKFIELD
DARKFIELD creates immersive audio experiences inside custom-built shipping containers. Using binaural sound, complete darkness and meticulously designed environments, DARKFIELD places audiences at the center of intense, atmospheric stories. After successful seasons around the world, DARKFIELD is coming to AREA15 in Las Vegas for an extended run.
About Realscape
Realscape Productions produces, tours and operates multisensory experiences: work you step inside rather than watch from a seat. Since 2017, we've put audiences inside the work in shipping containers, the backs of 40-foot trucks, festival sites and theaters across Australia, the US, Canada and New Zealand, handling everything that gets a show in front of an audience: production, touring, operations and marketing.
About the role
Experience Guides are the face of DARKFIELD: the people who welcome each audience, set the tone, and send them into the dark. Guides work as a team on shift and report to the Experience Supervisor or Experience Manager in charge.
Our commitment to adapting as the work and the operation develop means this document is not meant to define the role indefinitely. It offers a full picture of the role as it stands, while acknowledging that it will keep changing. You may be asked to take on other duties that reasonably fit the nature of the role, your skills and your experience.
What the role involves
- You are warm and confident with people, and can hold the attention of a group while you brief them.
- You are comfortable ushering audiences in and out of the containers and making sure they follow the procedures that keep them safe.
- You are comfortable with mobile technology, ticket scanners and headphones, and have good attention to detail on resets and cleanliness.
- You stay calm when something goes wrong, and tell your lead about any issue as soon as it happens.
- You are patient and welcoming with every guest, including guests with access needs.
What you'll do
- Guests. Welcome every guest warmly, look after them before and after the show, and help with questions, access needs and latecomers.
- The show. Brief each audience clearly, run your container smoothly and safely, and keep it clean, reset and ready for every session.
- Sales. Sell with confidence, help fill the next sessions, and offer guests coming out another show.
- Safety. Watch the room for the whole show, follow our safety and emergency procedures, and stop the show if someone is in danger.
- The team. Tell your lead about anything that is not right, pass on guest feedback, and help open and close the site.
- Some tasks come once you are trained and signed off, including running a container on your own, the briefing and the box office.
Eligibility
- You must be 18 or over and eligible to work in the United States, including completion of Form I-9.
- Offers are subject to a background check.
Physical and environmental requirements
This role requires the ability to stand and walk for the full shift and move continuously around the site; lift, carry, push and pull up to 50 lbs; bend, stoop, reach and kneel as part of daily operations; work outdoors in Las Vegas weather conditions, including extreme desert heat, direct sun and UV, high winds and seasonal monsoon weather; work in low light or darkness and in enclosed or crowded spaces; and tolerate theatrical effects including flashing lights, and loud or sudden sound. These functions are performed with or without reasonable accommodation. Please tell us about any pre-existing injury or condition that could affect your ability to meet these requirements, and about any accommodation you need.
Pay, training and perks
$18 to $20 per hour, depending on experience.
This is a seasonal, at-will, hourly, non-exempt role with variable shifts, including evenings, weekends and holidays. Paid training is provided.
Perks include complimentary and discounted tickets, a supportive team environment, and priority consideration for future DARKFIELD seasons and Realscape Productions tours. Paid leave and other benefits will be provided where required by applicable law.
Belonging
DARKFIELD is for everyone, and so is our team. We welcome applicants of every background, and we hire for attitude and potential, not just a checklist. If you are excited about this role but do not match every point, please apply anyway.
Realscape Productions LLC is an equal-opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other protected status under applicable law.
How to apply
Please submit your resume and a brief cover letter telling us why you would like to join DARKFIELD Las Vegas.
After you apply, we'll be in touch. The process will usually include a short phone chat followed by an in-person interview at AREA15. If you need any adjustment to take part in the process, tell us and we'll do our best to support you.